Alto Energy Customer Feedback Review 2021

Alto Energy Customer Feedback Review 2021

At Alto Energy we always strive for the best possible customer service. We send a survey out to each customer to find our just how we did, including both new heat pump customers and service customers. With more heat pumps commissioned and serviced than ever before, we thought we would share our feedback from last year.

Our Range of Air Source Heat Pumps

Our Range of Air Source Heat Pumps

Here at Alto Energy, we’re always reviewing the product range that we offer our customers. Every project is different, meaning that the same product will not always be suitable to the application. Furthermore, supply chain diversity has never been more important than in 2022. The heat pump industry is a victim of the global chip shortage, as well as the more general materials shortages that have affected many industries.

Alto Energy's Outlook On Heat Pumps in 2022

Alto Energy's Outlook On Heat Pumps in 2022

After another busy year in 2021, we’re looking forward to what the next 12 months have in store for the heat pump industry. It is sure to be an exciting time; below you will find our thoughts and comments on some very significant events for our industry.

Alto Energy Opening Hours Over Christmas 2021

Alto Energy Opening Hours Over Christmas 2021

The end of 2021 is nearly upon us and when we look back we are certain that it will be viewed as the year that the Heat Pump industry finally achieved blast off. This year has been unbelievably busy, with so many enquiries about heat pumps from homeowners, heating installers and housebuilders, all of whom are looking to improve green credentials and do their bit to better the environment.

Setting Your Mitsubishi Ecodan Air Source Heat Pump to produce hot water with the back up immersion

Setting Your Mitsubishi Ecodan Air Source Heat Pump to produce hot water with the back up immersion

We have produced a number of useful help sheets to assist customers in the rare event that their heat pump develops a problem. This guide describes how to switch a Mitsubishi Ecodan air source heat pump over to back up immersion for hot water production.

Renewable Heat Incentive (RHI) Deadline - 31st March 2022

Renewable Heat Incentive (RHI) Deadline - 31st March 2022

If you have already had your heat pump system installed and it was commissioned on or after 1st March 2019, and you meet the eligibility criteria and have not yet claimed the RHI, then you have until 31st March 2022 to apply or you will miss out on thousands of pounds in RHI payments.

UK to be Powered by Completely Green Energy by 2035

UK to be Powered by Completely Green Energy by 2035

Based on the progress the UK is making developing it’s renewable electricity infrastructure, the Government is now targeting 100% green power by 2035. The fact that this is even a consideration is due to the mass deployment of offshore wind and other renewable sources, such as solar PV arrays.

The RHI Scheme Is Closing - Here's What You Need To Do

The RHI Scheme Is Closing - Here's What You Need To Do

The Domestic Renewable Heat Incentive (“RHI”) scheme is closing to new applicants on 31st March 2022. Whilst we are still awaiting the confirmation of the final details from the Government about the closure of the scheme, we already have a good understanding of the plan from the Government’s consultation document earlier in the year, as well as a number of Ofgem workshops we have attended over the past few months.