Heat Pumps for Installers

Alto Energy is a partner-focused business offering far more than just heat pump distribution. We provide a comprehensive umbrella of services to support our Alto Assured Partner Installers, including system design, specification, commissioning, MCS certification, and ongoing technical support. Our fixed-price packages cover the design, supply, and commissioning of heat pump systems, complete with a handover pack that includes all the necessary certificates for your customers to claim government grants.

 
 

Alto Assured MCS Umbrella Scheme

Alto Energy’s MCS umbrella scheme is designed to enable you to provide your customers with a fully MCS accredited installation, without all the hassle of maintaining the accreditation and compiling all of the paperwork yourself.

If you are an Installer, choose Alto Energy as your heat pump specialist to get access to all the benefits of MCS. Through our MCS umbrella scheme, we offer the MCS Design & Commissioning Package on all the heat pump products we supply.

Key Services Provided

  • We handle all the design work and MCS accreditation paperwork, so you don’t have to.
  • Full schematics and unlimited telephone support to enable you to complete the installation.
  • Fixed, package price for design, supply and commissioning of a heat pump system.
  • Handover pack with the necessary certificates for your customer to claim Government grants.
 
 

Heat Pump Installer Guide

We’ve put together a comprehensive guide to help installers gain a clear understanding of what Alto Energy offers and the range of services we provide. This guide is designed to explain how we support you throughout the entire process, from system design and installation to ongoing technical assistance.

We recognise that making the transition from traditional heating systems to heat pumps is a significant step for installers. We also understand the importance of ensuring the systems you select deliver reliable performance for homeowners. Our guide aims to give you the confidence that partnering with us ensures a smooth transition and dependable results.

 
 

Heat Pump Training

At Alto Energy, we provide free heat pump training for plumbing and heating installers. This is the first step toward becoming an Alto Assured Partner Installer. The training course is designed to equip professionals with the skills needed to install MCS accredited heat pumps. Becoming a Partner Installer enables us to recommend plumbers to customers while providing access to our MCS umbrella scheme, ensuring compliance and offering full support for heat pump installations.

 
 

Looking for spares?

Alto Energy supplies spare parts for ground and air source heat pumps, as well as underfloor heating components. Our dedicated online store offers a wide range of parts available for purchase. If you need heat pump spares, underfloor heating parts, or guidance on selecting the right components, contact us directly at 01993 220699, or use the contact form below, and our technical support team will be happy to assist you.

 
 

case study: Worcester Bosch Air Source Heat Pump Installation

Mitchell and Bond Plumbing and Heating

After attending our complimentary heat pump training course, Mitchell and Bond Plumbing and Heating joined Alto Energy as Assured Partner Installers in December 2023. Since then, they’ve installed several Worcester Bosch heat pumps, with Alto providing all MCS design, supply, commissioning, and paperwork support. We recently caught up with the team to learn more about their experience working with us.

 
 

Our Accreditations

We take the quality of our products and services very seriously. This is reflected in the accreditations we have obtained in order to ensure that we are completely compliant with all of the relevant industry standards.